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The Master
February 2008 - Volume 7/Issue 2 |
Owning Your Value as a VA
For
many VA's, especially those starting out, it can be difficult to
own and honour the value we bring. While we may know and understand
it, owning it is a whole different story. So how can you really
own the value you bring to a client?
In This Issue
(Click on the links to go to that question.) What can I do
to improve communication with a client?
What Value Do
I Bring?
For starters there is the savings of not hiring a full or part-time
employee. This includes no overhead, such as, office space, computer
equipment, software, office supplies along with soft skills or computer
training. In addition there is no payroll, benefit plans or other
contributions required on behalf of the client. Keep in mind that
whatever wage an employer is paying it costs about double to actually
maintain that employee.
For the serious VA who is interested in not only providing admin
services but strategic and collaborative business support, however
that may look for the client, the value scale jumps tremendously.
The Partnership
The biggest value any VA can bring to their client relationships
is the collaborative partnership in the success of the client's
business. This is about paying careful attention and listening to
the client for challenges, dreams and ideas for growing their business.
It's about seeing and communicating possibilities from a solution
standpoint. Having the courage to present ideas, solutions, or a
different perspective that the client may be unable to see or hadn't
thought of.
The VA takes on the responsibility of knowing what is going on
in the client's industry and staying on top of the latest trends
and technology. Only then can you offer and implement the right
solution for your client.
This is what sets us apart from strictly office support services
and makes our VA/client relationships so valuable. We are there
to support our clients in the growth and success of their business
however that may look. You only find this in the Virtual Assistant
profession.
Owning and Honouring
Value
So the key question is...what can I do to own and honour the value
I bring?
First of all be very clear on what rate you are charging. Define
your ideal rate and then what the lowest discounted rate that you
could live with is. Never, ever, ever go below this rate! Don't
be talked into it. Stand firm and remember the value you bring.
If the potential client doesn't get it, try to educate them, if
they still try to negotiate you lower, run the other way.
I know, I know how can you possibly do this when you have bills
to pay and a family to feed? The answer is to trust in yourself,
believe in your abilities, honour the value you bring and you will
automatically attract those clients to you. When one door closes
another door opens. When working with less than ideal clients you
do not have the space to open the door for your ideal client to
come in.
Come from a place of abundance versus scarcity, from a place of
choice rather than need. Keep in mind that the VA profession is
still very much in it's infancy therefore potential clients are
almost limitless. Always remember
that you are a business owner not an employee
and as such have a choice in who you work with and financial compensation.
Get out of the employee mindset.
Have confidence in yourself and your abilities. Debrief and analyze
all that you do in order to grow and make changes. The right clients
will pick up on this and be willing to pay for the right person.
Use the amazingly support community of VA's! Many have gone before
you and will guide, support and celebrate with you, especially when
you have to make some of those tough decisions. Work with a coach
or mentor. Having someone in your corner to remind you of who you
are and what you bring can be priceless!
Forum on Virtual
Assistance The Forum on
Virtual Assistance or FoVA is a unique and private gathering
of new Virtual Assistants and seasoned VA industry leaders, from
all over North America .
It is a mutual exchange of ideas and sharing of business expertise
and qualified acumen, within a stimulating networking and workshop
based 3 day program. Delegates will leave the forum with concrete
actionable plans that can immediately be implemented.
Taking place
May 2 - 4, 2008 at the beautiful Delta
Toronto East Hotel in Ontario Canada, this year's program
will follow a dual track workshop format.
Track One will provide new VA's
and those seriously contemplating entering the profession with tangible
planning and development strategies and materials via workshops
in business start-up and ongoing success formulas.
Track Two will offer advanced
workshops and forums for more experienced VAs and industry leaders
on topics that are innovative and challenging as the VA profession
moves forward into the next decade.
** Please note the one day registration
discount on Monday March 17, 2008 ONLY applies if the fee is paid
at the time of registration.
For more information go to:
http://www.forumonvirtualassistance.com
or email barb@forumonvirtualassistance.com
Brought to you by
Virtual Strategies
and the Virtual Assistant Training Program
Making dreams reality!
www.vatp.ca
info@vatp.ca
1-604-483-3740 |
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