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July 08 - Phone Systems
June 08 - Professional Development
Feb. 08 - Owning Your Value as a VA
Jan. 08 - Time Management Boot Camp
Dec. 07 - Finishing Another Year
Dec. 07 - Holiday Poem
Nov. 07 - Managing Your Outlook Data
Oct. 07 - Outlook Data Loss
Sept. 07 - Overcoming Fear
Aug. 07 - Building a Multi-VA Business
July 07 - Ergonomics
June 07 - Procrastination - The Hidden Costs
May 07 - Owning Your Domain Name
April 07 - Know Your Niche
March 07 - Transitioning To Full-Time VA
Feb. 07 - Tracking Client Requests s
2006 Newsletters
2005 Newsletters
2004 Newsletters
2003 Newsletters
2002 Newsletters


Ask the Master Newsletter Archives

Welcome to the previous editions of the Ask the Master newsletter. On your left you will find links to tips and the how to’s of running a Virtual Assistant practice. We hope you enjoy your stay and if you have a question you’d like answered send it to submission@vatp.ca.

Ask The Master
May 2007 - Volume 6/Issue 4

Owning Your Domain Name
by Marjorie Milliken

If you think you are a person who owns a domain name but you are not sure, you need to read this.

If you want to own a domain name and eventually have a website, and use your own domain email address, it is important to understand a few things from the beginning.

While you may not agree with everything in this article we encourage you to explore what is here and take what you need.

Warmly,
Mary-Lou Ashton
Master Virtual Assistant
In This Issue
(Click on the links to go to that question.) What can I do to improve communication with a client?
Virtual Assistant Networking Association (VANA)
http://www.vanetworking.com/

Supercharge Your Virtual Assistance Business at the Warmest Place on the Web

Virtual Assistant Networking Association (VANA) is the largest business network for aspiring and successful Virtual Assistants to share, learn, and succeed!

At VANA, industry experts and Virtual Assistant newbies mix it up to uncover all things new and exciting in the world of Virtual Assistance. If you're not hanging out with the thousands of members strong at VANA, isn't it time to see what the hype is about? Join Today!

Be sure to check out The VA Talk Show where VAs Talk the Walk and the chat seminars available!

Domain Name and Web Hosting Basics

First of all there are a million "web designers", like me, working from home and also companies with offices downtown with salespeople and secretaries selling you domain names and web hosting that call themselves registrars and hosting companies but they are not either. They do not own servers. They are resellers of domain names and of hosting. It's like multilevel marketing where large hosting and registrars sign up resellers and resellers get a cut. The largest domain registrars and hosting companies in the world in fact only work with resellers.

So it is important to understand what you have. Why? Because if you don't have direct access to your control panels for both your domain name and your website you won't be as empowered.

It is also important to understand when you are dealing with middlemen. If you do decide to have someone else solely own your domain name and control your website, at least understand what you have and what you are doing.

I hear people say, "But I am not technical." Owning a domain name is not technical. Signing up for hosting is not technical. If you can operate a cell phone or subscribe to a magazine - you can own a domain name. All "owning" means is that your email address is the contact on the domain name account and you are the one that controls your hosting account and pays the bill directly.
Do You Own Your Own Domain Name?

There are two components to having a website. Owning a domain name and signing up for a hosting account where your website files will exist and to where you will point the domain name. You can just have a domain name and you will still be able to create email aliases and point that domain name to a folder on an existing site.

There are two purchases to make and two bills to pay:

  • You buy a domain name from a domain name registrar
  • You purchase a hosting account from a hosting company

Sometimes a hosting company is affiliated with a registrar and you can do both at the same time (ie: NetNation and Domainpeople) but you will still know who your registrar is and who your hosting company is.

To own a domain name these four things must exist:

  • Your email address is in the admin and billing contact area of the whois record (you can see the whois record for any domain name, you can call a real registrar to learn what is in this whois record)
  • You personally know the username and password for the domain name control panel and can log into this admin area (you can create aliases, you can point the domain name somewhere, you can point the name servers to a hosting server, and you can edit your contact information and keep it up to date)
  • You know the name of your registrar, can call them on the phone and they can resend you your username and password if you lost or have forgotten it
  • You get a renewal bill for the domain name directly from the registrar

If the above four things aren't in place and you thought you owned a domain name you are incorrect. No matter what the company or person tells you, (they are holding the domain name for you, you really do own it, or they are a registrar) it doesn't matter - they are misleading you and are in control of the domain name - they own it - not you.

Why do they do this (put their email address in the whois record)? It is easier to do this than empower people and they can make money controlling your domain name forever. You can do a whois search on any domain name here. If the information is hidden then call a registrar.

The Internet only started 15 years ago and there are no professional standards for web designers or web companies. In fact many web designers and web companies will tell you they are hosting companies and domain name registrars when they are in fact resellers.

Make sure the domain name registrar and hosting company you want to use has an 800 number. When you purchase a domain name or hosting account YOU have to be the one that does it. Your email address has to be the contact email on the account. Your credit card pays directly to the registrar or hosting company.

WHAT DO YOU DO?
If you have found that you are not really in control of the ownership of your domain name you can initiate a transfer of the domain name. This will add a year to it. But the trick is to get the person whose name is in the admin area to give permission for the transfer. If they don't cooperate you are sunk. I have found that sometimes people have been lucky but most of the time not. You can also initiate legal action and registrars can help you with this.

If you can't really 'own' your domain name it is best to simply abandon that domain name and start again and do it right this time.


Definitions

DOMAIN NAME
Domain names identify a location on the Internet. It is your unique identity on the Internet and provides you with an address that other Internet users can use to find your website on the World Wide Web. You also use your domain name for your email address.

REGISTRAR
The organization responsible for the actual registration of a domain name is known as the registrar. This is the company that you bought your domain name from. When you buy a domain name the email of the admin contact is the owner of that domain name. You will receive a username and password and a link for an admin area where you can manage your domain name. DomainPeople is a registrar. You can see the name of your registrar on your whois record.

WEB HOSTING - HOSTING COMPANY
Hosting companies offer a service where their "server" computer stores your web site's HTML files, and graphics for a fee. Sometimes they are free, but you will have ads. Their server allows your web site to be viewed over the Internet. You do not need to have a web host to register a domain name!

WEBSITE
To have a website you must first own a domain name then you have to host the website files somewhere. You set up a hosting account with a hosting company to do this. Sometimes you can buy a domain name and set up hosting from one company but they are still two different animals - (hosting and domain names) or (registrars and hosting companies). A hosting company rents you space on their computers for your website. A domain registrar sells you the domain name.

WHOIS RECORD
The WHOIS can be used to search the registry for the owner of any domain name, which has already been registered. You can also see who the registrar and hosting company is.

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