discover the world of VA'smaster the training programresults of the programleadership behind the programcommunity of VA'sfind a VAsource of your resourcesconnection is the key
virtual assistant training program   

 

 

 

Join and learn from our community here.


July 08 - Phone Systems
June 08 - Professional Development
Feb. 08 - Owning Your Value as a VA
Jan. 08 - Time Management Boot Camp
Dec. 07 - Finishing Another Year
Dec. 07 - Holiday Poem
Nov. 07 - Managing Your Outlook Data
Oct. 07 - Outlook Data Loss
Sept. 07 - Overcoming Fear
Aug. 07 - Building a Multi-VA Business
July 07 - Ergonomics
June 07 - Procrastination - The Hidden Costs
May 07 - Owning Your Domain Name
April 07 - Know Your Niche
March 07 - Transitioning To Full-Time VA
Feb. 07 - Tracking Client Requests s
2006 Newsletters
2005 Newsletters
2004 Newsletters
2003 Newsletters
2002 Newsletters


Ask the Master Newsletter Archives

Sign up and be a part of this inter-developmental community!

Your privacy is important to us. Click here to read our Privacy Statement.

 

Subscribe to the
"Ask the Master" Newsletter
Email:
 


Ask The Master
October 2007 - Volume 6/Issue 9

Outlook Data Loss

For the third time in four years I have experienced a complete data loss from my Outlook program. As someone who uses this program to the fullest, it is devastating. I wanted to share with you what I know and what I learned. Please note this applies to Outlook 2000/2003.

Warmly,
Mary-Lou Ashton
Master Virtual Assistant


In This Issue
(Click on the links to go to that question.) What can I do to improve communication with a client?
Outlook Files

Outlook can be a very powerful tool for a VA. Not only is it an email program but also a contact database, task list, journal, address book and calendar.

All this data is stored in a file called outlook.pst. A personal address book would be stored in a .wab file (not valid for 2007 version).

When backing up data it is critical to locate and document the path where this file is located by searching your C drive then ensuring it is included in your back up.
The Impact

When this information is lost or corrupted you will lose all of the following:

  • All emails stored in Outlook
  • All folders and subfolders created along with their content
  • All email accounts and signatures created
  • All personal preference settings made
  • All follow up flags
  • All email addresses
  • All rules that have been applied i.e. emails going directly into a specific folder
  • All organization settings i.e. colour coding for client emails
  • Allappointments made, recurring, non-recurring and reminders
  • All tasks scheduled
In addition to losing valuable information you cannot retrieve, which may affect your bottom line, you have to start from scratch again rebuilding most of these items, piece by piece. Very time consuming.
Be In The Know

What you may not know and could save you a lot of grief is that Outlook 2000/2003 are only built to hold approximately 2 gigabytes of data. Once you go over that 2 gig limit, even if you have backed up your .pst file, you are at risk for corrupting the .pst file and being unable to restore your back up copy. I learned this while spending 1 1/2 hours on the phone with a Microsoft technician.

For me, it only took a little over a year to get to that limit, hence 3 losses in 4 years. You may be saying I had a lot of unnecessary data stored in Outlook. However, I can tell you I perform regular maintenance on my Outlook program emptying my deleted items folder and clearing out any emails over a year old.

When you restore autoarchived emails it restores the entire archive so you may lose these emails as well. The data may corrupt or crash the program if it's more than 2 gigs.

Be sure to keep an eye on the size of your .pst file. If you are getting close to the 2 gig mark do a major clean out otherwise I suggest you upgrade to the 2007 version which has 10 times the amount of space at 20 gigabytes.


Virtual Business Start Up System

The VBSS Workbook is over 125 pages in length and stuffed full of valuable VA information written by a Certified Virtual Assistant, Tawnya Sutherland, President of Mediamage Business Solutions. An established and successful business woman, Tawnya has the work experience and know-hows of running a successful and prosperous VA business.

An easy balance between short reading passages, writing exercises, along with helpful tips, templates and checklists that will keep you both visually and intellectually stimulated on your journey to entrepreneurship.

The VBSS Workbook is designed in a fun and easy format for you to get your Virtual Assistant business up and running quickly, yet thoroughly. Each day is filled with step by step instructions for you to work through and sign-off on.

Brought to you by Virtual Strategies
and the Virtual Assistant Training Program

Making dreams reality!

www.vatp.ca         info@vatp.ca
1-604-483-3740

vatp - making a difference
Next course starting Monday September 13th, 2010! Free informational session click here.
2009 dates to be announced!
A 4-week comprehensive course on
Building a Multi-VA Business. Find out more here.







discover | master | results | leadership | community | find | source | connection | newsletter | graduates' area