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The Master
October 2007 - Volume 6/Issue 9 |
Outlook Data Loss
For the third time in four years I have experienced a complete
data loss from my Outlook program. As someone who uses this program
to the fullest, it is devastating. I wanted to share with you what
I know and what I learned. Please note this applies to Outlook 2000/2003.
Warmly,
Mary-Lou Ashton
Master Virtual Assistant
In This Issue
(Click on the links to go to that question.) What can I do
to improve communication with a client?
Outlook Files
Outlook can be a very powerful tool for a VA. Not only is it an
email program but also a contact database, task list, journal, address
book and calendar.
All this data is stored in a file called outlook.pst. A personal
address book would be stored in a .wab file (not valid for 2007
version).
When backing up data it is critical to locate and document the path
where this file is located by searching your C drive then ensuring
it is included in your back up.
The Impact
When this information is lost or corrupted you will lose all of
the following:
- All emails stored in Outlook
- All folders and subfolders created along with their content
- All email accounts and signatures created
- All personal preference settings made
- All follow up flags
- All email addresses
- All rules that have been applied i.e. emails going directly
into a specific folder
- All organization settings i.e. colour coding for client emails
- Allappointments made, recurring, non-recurring and reminders
- All tasks scheduled
In addition to losing valuable information you cannot retrieve, which
may affect your bottom line, you have to start from scratch again
rebuilding most of these items, piece by piece. Very time consuming.
Be In The Know
What
you may not know and could save you a lot of grief is that Outlook
2000/2003 are only built to hold approximately 2 gigabytes of data.
Once you go over that 2 gig limit, even if you have backed up your
.pst file, you are at risk for corrupting the .pst file and being
unable to restore your back up copy. I learned this while spending
1 1/2 hours on the phone with a Microsoft technician.
For me, it only took a little over a year to get to that limit,
hence 3 losses in 4 years. You may be saying I had a lot of unnecessary
data stored in Outlook. However, I can tell you I perform regular
maintenance on my Outlook program emptying my deleted items folder
and clearing out any emails over a year old.
When you restore autoarchived emails it restores the entire archive
so you may lose these emails as well. The data may corrupt or crash
the program if it's more than 2 gigs.
Be sure to keep an eye on the size of your .pst file. If you are getting
close to the 2 gig mark do a major clean out otherwise I suggest you
upgrade to the 2007 version which has 10 times the amount of space
at 20 gigabytes.
Virtual
Business Start Up System The VBSS
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know-hows of running a successful and prosperous VA business.
An easy balance between short reading passages, writing exercises,
along with helpful tips, templates and checklists that will keep
you both visually and intellectually stimulated on your journey
to entrepreneurship.
The VBSS
Workbook is designed in a fun and easy format for you to get
your Virtual Assistant business up and running quickly, yet thoroughly.
Each day is filled with step by step instructions for you to work
through and sign-off on.
Brought to you by
Virtual Strategies
and the Virtual Assistant Training Program
Making dreams reality!
www.vatp.ca
info@vatp.ca
1-604-483-3740 |
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