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The Virtual Assistant Training Program Code of Ethics and Professional
Conduct
Virtual Assistant Training Program graduates are educated on ethics
and professional conduct relating to the profession. It is our belief
this is essential to maintaining and improving the quality of services
being provided and directly impacts the growth and promotion of
the profession. We strive to keep the standards high for both our
students/graduates and the VA community at large. Here you will
find the ethics and conduct promoted by the Virtual Assistant Training
Program:
Professional Conduct At Large
- I always conduct my affairs with integrity, truth and rigorous
honesty regarding requests and professional information.
- I take ownership and immediate steps to correct any errors or
miscommunications for which I am responsible.
- I engage in professional development in order to stay current
in my knowledge, skills and technical abilities required to perform
my professional duties and never misrepresent myself.
- I am mindful of my responsibilities to the profession and the
Virtual Assistant community at large and work at education and
acceptance of the Virtual Assistant profession worldwide. I ensure
I represent professionalism during contact with the public that
reflects favorably on the industry.
- I do not attempt to alienate, solicit clients nor discredit
any other professional Virtual Assistant practice instead I respect
my professional relationships.
- I do not take advantage of the inexperience of others and instead
share my knowledge, experience and skills to forward growth, professionalism
and consistency while fostering community.
Professional Conduct With Clients
- I hold in the highest regard and do not misrepresent the authority
entrusted to me, representing my clients with nothing less than
the highest level of professionalism.
- I utilize and maintain professional resources to support clients
in obtaining services I am not qualified or competent to perform.
I do not overstate my own level of competence in a given subject.
- I do not charge for learning curves on skill sets that are beneficial
to my professional development.
- I communicate, up front, expectations and terms and conditions
for all client relationships then document this information in
a signed agreement.
Confidentiality/Privacy
- I safeguard all private and confidential information entrusted
to me or obtained in the performance of my professional duties.
Information will only be released through client consent or court
order.
- I do not use any confidential information obtained from professional
duties for personal gain or in any manner detrimental to clients
or others.
- I agree to return to the client any and all documents (originals
and copies) and client owned software programs upon termination
of the agreement.
- Electronic and hardcopy records storage and/or disposal will
be kept confidential and secure.
Conflicts of Interest
- I comply with all legal obligations (e.g. copyright laws, intellectual
property etc.) in the course of providing my professional services.
- I guard the interests of clients and associates and shall not
knowingly be part of any illegal or unethical activity.
- I do not engage in any activity that represents a conflict of
interest for my client or jeopardizes my ability to be unbiased
in the performance of my professional duties. I notify my client
of any and all potential conflicts.
Pledge to the Code of Ethics and Professional Conduct
 This
is the pledge made by VATP graduates
I pledge to adhere to and uphold the Code of Ethics and Professional
Conduct of the Virtual Assistant Training Program. In doing so I
agree to maintain the highest level of integrity and professionalism
while representing clients, the Virtual Assistant profession and
myself. I will respect and celebrate the diversity of all those
I interact with. |
